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Customer Service or Customer Sales Apprenticeships

Ready to start a career like no other? At Sky you can.
Are you good at identifying and solving problems? Enjoy having good conversations? Have a passion for doing the right thing for people? At Sky, you can combine what you love with what you do best to shape a brilliant career.

Join as a Sky Customer Service or Customer Sales Apprentice at their fantastic contact centre sites in Livingston, Dunfermline, Stockport, Cardiff, Newcastle, or London Osterley. Develop new skills, earn while you learn, and gain a customer service qualification. Taking inbound calls, you’ll gain the skills, knowledge, and confidence to respond to individual customers to fit their needs, solve their queries, provide support, add value, or sell the products and packages that are right for them.

In your first four weeks, you’ll be fully supported by a learning specialist in the Start@Sky programme – learning all about how they deliver outstanding customer service, making you an expert in this field. They’ll also assign you a buddy and assessor to guide you through your day-to-day tasks, while also supporting you towards achieving a Customer Service qualification.

Harry McGuinness on their Customer Service Apprenticeship:

‘’The apprenticeship has given me more skills in how to talk to a range of different people and made me so much more confident around people. Sky is such a big company with lots of different routes to follow and I was excited to work for such a big and inclusive company. The highlight of my apprenticeship would be when I went to the Isle of Wight festival with Sky. I was the face of social media at the festival and got to meet loads of famous people such as Martin Kemp! Fleur East and Ella Henderson. It was such an amazing experience after only being at Sky for eight months it really shows that anything is possible if you work hard within the company.’’

Applications for the programme close very soon on Sunday 17th July, so to avoid disappointment submit your application today to be considered.

Click below to find out more about their application process, benefits, development journey and how to apply:

Customer Service  

Customer Service Apprenticeship – Dunfermline (September 2022 Start Date)  

Customer Service Apprenticeship – Livingston (October 2022 Start Date)  

Customer Service Apprenticeship –Stockport (September 2022 Start Date)  

Customer Service Apprenticeship – Newcastle (October 2022 Start Date)  

Customer Sales  

Customer Sales Apprenticeship – Cardiff (October 2022 Start Date)

Customer Sales Apprenticeship – Livingston (September 2022 Start Date)  

Customer Sales Apprenticeship (ASM) – Stockport (September 2022 Start Date)  

Customer Sales Apprenticeship – Dunfermline (October 2022 Start Date)  

Customer Sales Apprenticeship – Osterley (September 2022 Start Date)

Software Apprenticeship

Are you passionate about technology? A keen problem solver? Have a basic understanding of coding and want to see how they bring their products to life? Then why not join Sky as an Apprentice with one of their Software Apprenticeship programmes.  

As a Software Development Apprentice, you’ll be joining their Sky agile team in Leeds. 

This 18-month programme might see you create the NOW TV interface, develop their front-end platforms or become a full stack developer for their search and recommendations team. After just five weeks, you’ll be familiar with the major software engineering principles, Java development, test-driven development, continuous build, and integration. 

Learn, earn, progress, and gain a nationally recognised level 4 Software Developer qualification without any debt and with a well-loved brand. You will also be upskilled during your first initial month of employment at their Bootcamp, this is designed to give you an intensive training course on the basic skills and languages needed for this programme. There’s only one place you’ll see action like this in your career – and that’s at Sky.

Applications for the programme close very soon on the 17th of July 2022, so to avoid disappointment submit your application today to be considered.

Courtney Cox Associate Software Developer:
“I stumbled across coding as part of my degree in Digital Media at the University of Leeds. I had a compulsory module called Interface Design where we learnt the basics of HTML and CSS. Needless to say, from there I was hooked and decided to teach myself more. The Sky Software Development programme enabled me to pursue a career in tech, build on my problem-solving skills and learn a diverse range of new technologies.”

Click below to find out more about their application process, benefits, development journey and how to apply: